Privacy Policy

This website is operated by Design Color SRL, trading as Live in Color Care, Rue des Wérihets (MOX) 1/A, 4280 Hannut, Belgium (VAT / Enterprise Number BE1034640008). Design Color SRL is the data controller for personal data processed as described in this policy. You can contact us about privacy matters at support@liveincolorcare.com.

We only collect personal data that is necessary to respond to you and provide our services:

• Enquiry details: your name, business name, email address, phone number (if provided), the service you are interested in, your estimated budget and project details.
• Project and client information: correspondence, project requirements, content and materials you supply, and billing details needed to invoice you. Card payments are processed by Stripe; we never receive or store your full card details on this website.
• Technical data: limited, anonymised information about how the website is used (such as pages visited and device type) to help us keep the website working well.

• To respond to your enquiry and prepare a quote (steps taken at your request before a contract).
• To deliver the services you have agreed with us (performance of a contract).
• To issue invoices and meet accounting and tax obligations (legal obligation).
• To maintain, secure and improve our website (our legitimate interests).

We do not sell your personal data. We share it only with service providers that help us operate our business, such as website hosting, email and payment providers, and professional advisers such as accountants, and only to the extent necessary. Where data is transferred outside the UK or European Economic Area, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

Enquiry data that does not lead to a project is kept for no longer than 12 months. Client and project records are kept for as long as necessary to provide the services and then for the period required by applicable accounting and tax law.

Under the UK GDPR and the EU General Data Protection Regulation, you have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability and to withdraw consent where processing is based on consent.

To exercise any of these rights, email support@liveincolorcare.com. You also have the right to complain to a supervisory authority: in the UK, the Information Commissioner's Office (ico.org.uk); in Belgium, the Data Protection Authority (dataprotectionauthority.be).

We take appropriate technical and organisational measures to protect your data, including encrypted (HTTPS) connections to this website and restricted access to client information.

Information about cookies and similar technologies is set out in our Cookie Policy.

We may update this policy from time to time. The latest version will always be available on this page.